Urgent Attention Needed for Kings Age Polish Servers

  • Dear Kings Ange Administrators,

    I hope this message finds you well, although I must express my deep concern regarding the ongoing neglect of the Polish servers within the Kings Ange community. This disregard has recently culminated in the complete "freeze" of Server S51, leaving players in a state of utter disarray.

    The Polish player base represents a significant segment that, if properly supported and guided, could contribute substantially to the game's profitability. However, there appears to be a glaring misunderstanding in the hierarchy between Gameforge staff/volunteers and the players. This disconnect has resulted in players seeking assistance from individuals who lack the necessary authority or expertise to address their concerns, leaving them feeling powerless and frustrated in their attempts to find appropriate support within the team.

    I strongly urge us to collaborate in improving the functionality of the Polish servers to deliver a top-tier gaming experience to our players. It's imperative to recognize that an enhanced gaming experience directly correlates with increased profits. After a thorough analysis, I've identified several concrete solutions that could significantly contribute to the overall development:

    1. Streamlined Communication Channels: Implementing direct and effective communication channels between the Polish player community and the Gameforge team would facilitate the reporting and resolution of issues.
    2. Specialized Polish Support Team: Establishing a dedicated team specifically trained to cater to the needs of Polish servers would ensure timely and efficient handling of server-related matters.
    3. Regular Maintenance and Updates: Enforcing a structured schedule for server maintenance and updates can prevent future instances of system freezes or failures.

    As of December 3rd, 2024, Server S51 has ceased functioning without any communication from the support team regarding efforts to resolve the issue. This lack of information has only added to the chaos among players, severely impacting their engagement with the game.

    While I may not possess IT or technical expertise, I am committed to contributing ideas and strategies to improve the server's functionality and, ultimately, its profitability.

    I implore you to consider these proposals and work collectively to address the current challenges faced by the Polish server community. Your prompt action and engagement in this matter would be greatly appreciated by all players involved.

    Thank you for your attention and consideration.


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    Post przeniesiony do poprawnej sekcji.Dziękujemy za feedback,

    Informacje odnośnie problemów z pl_51:

    Sincerely,

    Trakol